Wellness & Hospitality Strategist

Sophie Agullana

Hospitality

EXPERIENCE

WELLNESS

THE ART OF WELLNESS

WHERE SCIENCE

MEETS SENSORIALITY.

Sophie Agullana brings more than 25 years of wellness and luxury hospitality experience to the creation, transformation and optimisation of exceptional wellness destinations.

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Wellness & Hospitality Strategist

Sophie Agullana

Creating soulful wellness destinations where science meets sensoriality.

With more than 25 years of experience across wellness, hospitality and luxury environments, Sophie Agullana brings together strategy, operations, creativity and human experience to create wellness concepts that are both meaningful and built to perform.

1

+

Years of wellness & hospitality experience

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Countries · 3 continents

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Professionals led and trained
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Sophie Agullana en entretien de conseil avec une cliente, prenant des notes
Sophie Agullana, stratège bien-être et hôtellerie, carnet à la main dans le patio d’un riad

ABOUT SOPHIE

Sophie Agullana is a highly experienced Wellness & Hospitality Strategist with over 25 years in the international luxury wellness industry. Her passion lies in helping luxury hotels, resorts, and clinics build exceptional wellness destinations through personalized strategy and expert guidance.

Known for her operational background and sharp eye for detail, Sophie combines high-level strategic advisory with hands-on operational leadership to deliver measurable business results and distinct guest experiences.

Position : Wellness & Hospitality Strategist

Expertise: 25+ years

Phone :  +41 76 816 31 24

Email:    wellnessconsultancy2023@gmail.com

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CREDENTIALS / EXPERIENCE

Medical wellness & longevity
Luxury hospitality & wellness
Luxury hospitality & spa
Switzerland · France · Morocco · Turkey · Caribbean

“I believe the strongest wellness concepts are the ones people do not simply visit. They remember, return to and become part of.”

Sophie Agullana

THE SOPHIE AGULLANA APPROACH

Three principles shape every project.

Turning wellness ambition into meaningful, workable experiences.

WHAT SOPHIE DOES

Define the role of wellness within the wider hospitality proposition and create a position that is relevant, differentiated and commercially sustainable.
Shape the idea, story and experience of a wellness destination — from the first strategic decisions to the details guests encounter.
Prepare new wellness concepts for launch through programming, operational planning, partner selection, protocols, recruitment and team preparation.
Improve the performance of existing operations through smarter organisation, pricing, productivity, revenue strategy and continuous optimisation.
Connect wellness, recovery, movement, nutrition, mental wellbeing, beauty and longevity into coherent guest journeys.
Build capable teams and strong service cultures that allow a wellness concept to perform consistently over time.
A clear process from first idea to long-term performance.

FROM VISION TO REALITY

01

DIAGNOSE

Understand the place, the market, the client, the team and the economics.
02

POSITION

Define the intended results, target audience and commercial model.
03

DESIGN

Translate the strategy into spaces, journeys, treatments, rituals and protocols.
04

OPERATIONALISE

Build the systems behind the experience: people, productivity, pricing, standards and revenue.
05

TRAIN

Equip teams with the knowledge and confidence required to deliver the concept.
06

OPTIMISE

Measure, refine and evolve the operation over time.

Ready to elevate your wellness destination?

Whether you are building a new luxury concept or turning an operational loss into profit, the first step is understanding the opportunity.

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ELEVATING LUXURY WELLNESS THROUGH BESPOKE STRATEGY, OPULENT DESIGN, AND MEASURABLE OPERATIONAL EXCELLENCE.

Bridging Science And Sensoriality To Create High-Performing Destinations That Captivate Guests And Maximize Asset Value Globally.

Sophie Agullana en entretien de conseil avec une cliente, prenant des notes
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